eNeighbor® Remote Monitoring System

The eNeighbor® Remote Monitoring system provides automatic detection of a need for assistance and customized alerts specific to needs and risk factors for the individual. Remote monitoring is used in Home & Community based care, independently congregate living, assisted living and in skilled nursing. The same system and technology are used in all of these applications, but configured to the specific care setting and individual needs. For example, a bed monitor can be configured in an assisted living setting to alert staff if the individual is a high fall risk.

The Remote Monitoring system also provides alerts related to significant changes in activities of daily living. For example, someone has had a significant change in sleeping, eating or toileting. These early indicators are used by caregivers for early interventions.

The Remote Monitoring system is also used to provide reminder prompts to individuals or staff. Using this feature a model of the behavior being monitored or reminded can be created and updated at anytime.

The eNeighbor system activity of daily living data, monitor events and notifications are all collected within the Healthsense secure data center, which uniquely enables advanced diagnostics that utilize a combination of the activity of daily living and physiological information. All information is available via a secure web portal with configurable user access.

Capabilities:

• Automatic detection for a need for assistance without the resident activating a call device
• Customized monitors for specific individual risk factors, such as, wandering, falls or missed medication.
• Configurable prompts to remind staff or resident to complete a desired task or action
• Can be configured to allow the patient, staff or physician to access web content including e-mail alerts
• Authorized users can review activity of daily living, monitor or response results on the secure web portal
• Allows sensors to be grouped as desired for activity of daily living analysis, which can provide early detection of changes in sleeping, eating or toileting routines
• Wide range of communication options: normal telephone lines, high speed connections such as LAN, DSL, or cable, and even cellular or WiFi wireless networks
• Can incorporate biometric or network camera devices per individual needs
• WiFi based location tracking of WiFi call pendants if equipped
• Configurable text-to-speech engine allows annunciation of monitor event
• WiFi call pendant and pull cords provide positive indication that call for assistance has been successfully completed
• All Healthsense WiFi sensors and devices support configuration and software updates over-the-air (OTA)
• All events are logged, time-stamped and stored in the Healthsense Data Center
• Site reports are provided to analyze call pendant usage and response times
• Call trees for alerts are fully configurable by time of day and day of week, which provides flexibility for best staff response to alerts
• Call pendants and pull cords are monitored for battery levels and correct operation

Healthsense® Web Portal

The Healthsense® Web Portal is the web interface for accessing resident information. All that is required is a computer with a standard browser and access to the internet. For security, the Healthsense® website is protected with 128 bit SSL encryption. Each user is required to login to the web site with a unique user name and password.

Capabilities

• Allows caregivers to design and implement monitors specific to the individual needs and notifies them by email, cell phone or analog phone of events
• Notification of events is completely customizable by call number, day of week and time of day
  
• Generates detailed reports, including measurement results, graphs, notes, and threshold violations based on individualized criteria
• Allows caregivers to send their patients multiple daily reminders